Knowledgeable and Friendly Always
While shopping for a new home my wife came across a hidden gem in Northwest Phoenix. She told me about K. Hovnanian, which I scoffed at because I've never heard of them. She insisted to show me the models and once there, my ears perked up. The location alone was intriguing, as we were from a a similar suburban area, but the layout and upgrades offered were enough to set the wheels in motion.
Julie, our sales rep was always there every step of the way. We lived nearby, so we were there often checking in, bringing family to the models and our dirt lot, and Julie never made us feel as though we were a burden. Once we got in contact with David, our loan officer he was the same as Julie - never bothered by our redundant calls and questions. He always answered the phone or called back in a timely manner.
Mike, the K. Hovnanian lead for our location was always like clockwork. He knew exactly what was going on throughout the building phase. Our weekly calls from Mike and Julie were like a soap opera to us. We couldn't wait to hear the next weeks news of what was going on. They were knowledgeable and friendly, always.
Thank you to all that played a role in this very exciting time in our life.
MR - Arizona